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Mobile Operators Can’t Go It Alone Any Longer

By Peggy Anne Salz - Mon 27 Nov 2006 05:08 AM PST

Vodafone’s tie-up with Yahoo for graphic ads and 3’s orchestration of a new order mobile ecosystem do more than (hopefully) drive data services; they lay the groundwork for new mobile business models.

This article in BusinessWeek recaps recent developments and surveys some of the industry’s leading thinkers to get their take. For John Delaney of Ovum, the signs all point to a “fundamental shift” in the way mobile operators do business. “We’re now seeing operators starting to move toward the Internet model: not charging users—or not charging them so much—for the Internet and to try and interest advertisers to use the mobile phone as a site for advertising.” The key is finding a way to unlock advertising that potential without alienating the user. “If it can be done, the potential is just phenomenal. It would dwarf TV and the Internet as a medium for advertising.”

Dean Bubley at Disruptive Analysis argued operators should focus on enabling connectivity, access and advertising. But there’s no fact or easy money. “I don’t see mobile advertising in the short run making a huge contribution—it won’t grow as fast as, say, Google has in terms of the PC-based Web simply because Google took a relatively understood format and just tweaked it. Here, it may be back to square one.”

Finally, John Strand of Strand Consult predicted leaner times ahead for mobile operators and a shift to a “supermarket approach.” As he put it: “The winning business model in the future is not the one that Vodafone is using. It’s not the one that 3 is using. If you look across Europe, the most successful operators are the ones focused on driving down fixed costs, ensuring customers are paying as much as possible flat rate and then having some product on top of that they can add some extra revenue on. And those services, they will not buy them in the future; they will get them from the service providers on a pure revenue-sharing model.”

Posted in: Companies, Operators



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2 Responses:
  • From Glenn Roland Mon 27 Nov 2006 03:14 PM

    In response to the article that “Mobile Operators can’t go it alone any longer”, I would suggest that mobile content is moving more toward the concept of the “open mobile web.” Rich media and consumer choice drove rapid growth of the PC-based Internet and by all indications the same thing is happening with mobile.

    Mobile Operators are still clinging to the model of controlling the content they carry over their networks. However, with increasing access to content over the mobile internet, carriers are losing control over content that subscribers have access to. 

    It promises to change the dynamics of the whole industry.....

  • From Peggy Tue 28 Nov 2006 01:55 PM

    Glenn, Couldn’t agree more. Two worlds (Mobile Web 2.0, where users take charge of their content consumption, and the old order, where mobile operators call the shots) are about to collide. The industry will truly never be the same. If you’re wondering about the winners and the also-rans, then I highly recommend you read The Only Sustainable Edge by John Seely Brown and John Hagel III. Only the open survive....

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